Privacy POlicy

Maison de Chloé Club respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

We may collect personal information including:

  • Name and contact details
    • Email address and telephone number
    • Address or service location
    • Information about your dog (breed, age, health details, temperament)
    • Payment and billing information
    • Website usage data such as cookies and analytics

How We Use Your Information

We use personal data to:

  • Provide dog care services and manage bookings
    • Communicate with clients regarding appointments and services
    • Maintain records about pets and care requirements
    • Improve our services and customer experience
    • Send updates, newsletters, or information about Maison de Chloé services

We process your personal data in accordance with applicable UK data protection laws including the UK GDPR and Data Protection Act.

Data Sharing

Your information will never be sold or rented to third parties. We may share limited information with trusted service providers when necessary to operate our business, such as payment processors, booking platforms, or veterinary services in case of emergency.

Data Security

Maison de Chloé takes reasonable measures to protect your personal data from loss, misuse, or unauthorised access.

Cookies

Our website may use cookies and analytics tools to improve website performance and understand visitor behaviour.

Your Rights

Under UK data protection laws, you may request access to your personal data, request corrections, or ask us to delete your information where legally permitted.

Contact

If you have questions about this policy or your personal data, please contact:

Maison de Chloé Club
London, United Kingdom
[email protected]